Tuesday, March 27, 2012

Grandfathered in?? What happens when there is a fire here?

This is actually grease duct above the ceiling

Cardboard boxes holding up the duct plus plastic used
to cover the wall penetration to the sidewall fan. This is
also right over the only exit from the 2nd floor residential
units.


Inside the grease duct showing over 20 years of buildup.
They had been using companies to clean "accessible areas"

The fire dangers found at this restaurant are exactly why we have ANSI standards for grease exhaust systems. The issues run the gamut with no clearance to combustibles, thin round non-insulated galvanized heating duct being used for grease duct that is screwed together laying on wood joists above a permanent ceiling, no access into most of the system, plastic used to cover the penetration through the outside wall for the sidewall fan, cardboard boxes being used to prop up duct, ductwork running through the only exit point for the residences above, over 20 years of buildup throughout the system, The fryer backed against a sheetrock wall with no insulation or protection from fire, filter left out of hood as it cannot pull the smoke out with all grease filters in place, no clearance to combustibles where the fan is mounted outside the stairwell, no grease containment at the fan exit point, no filtered make up air, and an undersized fan. This location is in a multi use building with residential units located about the restaurant. If there was a fire in this system, it would be a disaster. The owners said they were quoted over $50,000 to make the proper upgrades that they cannot afford. They also said the local AHJ told them that the system is "Grandfathered in" and the upgrades do not have to be made. Although this is in a medium sized town and outside a metropolitan area, the inspectors need to understand the extreme dangers of leaving this system as is. This is a perfect example of a catch 22 where the upgrades needed would bankrupt a very good restaurant and local institution. This should have been dealt with years ago or at least a plan of action needs to be taken to bring this system up to code. Particularly since it involves residential units in the same building. I would bet the people renting out the apartments are not aware of the danger they are in.

My long term goals for IKECA

My goal is to have hiring an IKECA member equate to hiring a fully trained professional and not just a glorified janitor. IKECA members must be more than just cleaners. IKECA needs to differentiate the membership from the rest of the KEC companies. IKECA members must be professionals with the highest of ethical standards. All IKECA member crews need to realize that we are an essential service in the business of saving property and lives and they need to be trained properly and thoroughly. I will strive for all IKECA members to hold themselves and each other accountable with proper and complete picture and quality control programs. I do not sugarcoat or waiver on what I believe is a proper cleaning job. I do not like grey areas or confusion to the cleaning customers. IKECA needs to push educating the membership on what it means to properly clean and maintain kitchen exhaust systems. IKECA members at all times must lead by example to show all members and nonmembers how a proper IKECA certified company conducts business and properly cleans kitchen exhaust systems down to the metal and completely free of grease.

Tuesday, February 7, 2012

Pledge all cleaning companies should sign. 8 KEC companies already have

1) We agree that all work is to be cleaned by our companies will be done to NFPA96 and IKECA C10 standards with all kitchen exhaust cleaning(KEC) jobs and KEC contracts subject to the following clause: "Any costs associated with having to have the system or other considered related areas cleaned up by others as a result of not being cleaned as specified by NFPA96 and IFC standards will be the contractors responsibility if said contractor is either unwilling or unable to clean as required."

2) We agree to clean to NFPA96 and IFC standards, all grease laden air flow areas of the grease exhaust systems. Areas that are not cleaned (Partial cleanings) may include the following but only with written approval from the local AHJ: a) Areas deemed inaccessible but only with express written authorization by the responsible AHJ detailing these areas. b) Areas that are not part of the customers responsibility including common area ductwork past the lease lines for multi tenant systems. c) Areas past a Pollution Control Units installed in the system that contain most of the grease contaminant may be postponed for cleanings only with the AHJ approval and signed off by the owner of the system AND with the agreement that the entire system is to be cleaned regularly when needed. Note: The PCU unit servicing is to be a separate line item and not part of this clause. d) vertical risers for lengthy systems with multistory vertical risers greater than 3 stories where the grease buildup for the normal cycle does not warrant as frequent of cleanings as the rest of the exhaust system. These multi story vertical risers are to be cleaned only when needed per NFPA96 and IKECA C10 standards, but must be on a regular schedule to be done at least annually.

Thursday, February 2, 2012

Contract Language to include

How many times have restaurants had to make difficult decisions about how to get the money available for an initial remedial grease exhaust system cleanings due entirely on previous vendors leaving years of grease behind each time? We have standard contract language developed by one of the major chains that addresses this. Make sure you include the sections that all parts of the systems are to be cleaned to bare metal and then add the line 11 clause into the contract. It gives you the right to receive compensation to clean up these missed areas left behind from the contracted companies that do not perform. These additional costs can run up into the thousands if left too long as you can see by my previous posts. The specification sheet to attach can be found out the Enviromatic Web site. There are exceptions to allow partial cleanings only when you have systems with pollution control units in place (IE: Smoghogs, UV, filtration banks, etc) and there is very little or no grease past the PCUs. This can also follow with multistory vertical risers where there is little or no building reaching these areas. Please be very careful in writing the contracts where PCU's are involved.

1. Chemicals used should be non-toxic and non-flammable. No Butyl Cellosolve or related solvents allowed!!

2. Protect and cover all kitchen equipment. A funnel should be made around the hood to trap the waste and debris for proper disposal.

3. Steam clean/ hot power wash and polish the entire hood both inside and outside.

4. Open fan housing, clean the entire housing inside and out, fan blades both sides and assembly, and the grease drip catch. The inside of the motor housing is not included in this contract and should be protected during the cleaning process.

5. Scrape, degrease, and steam clean/pressure wash the interior of the ductwork down to bare metal. (Residual build-up remaining after the initial cleaning is to be scraped and re-steam cleaned where needed.)

6. Remove all debris and or grease associated with the exhaust cleaning process from the roof.

7. Remove any debris, grease, dirt, etc. generated by the exhaust cleaning process from the parking or landscaped areas.

8. All services must comply with the most current National Fire Protection Code 96 and IKECA C10 standards. It also must comply to attached ___________ Specification Sheet. Inaccessible areas must be made accessible and all areas are to be cleaned.

10. All access panels must be closed, sealed or bolted with all the required bolts, screws and any required fire proof sealant/gasket. The insulation must be re-wrapped and secured to its original condition.

11 Any costs associated with having to have the system or other considered related areas cleaned up by others as a result of not being cleaned as specified will be the contractors responsibility if said contractor is either unwilling or unable to clean as required.

Wednesday, November 16, 2011

9 stores closed after Mall Grease exhaust Fire

Area above food court
pouring smoke out during
grease exhaust fire.

Here is why proper inspection programs with full pictures of each and every cleaning (not the partial pictures the National Vendors try to pass off on cleanings that were done improperly) and full accountability are so important!
9 Ala Moana stores remain closed after fire. HONOLULU (HawaiiNewsNow) -Nine stores and restaurants at Ala Moana shopping center are still closed because of yesterday's fire. On Thursday a fire forced the evacuation of the Ala Moana food court. HFD says the fire started at the Panda Express Kitchen and spread into the mall food court trunk line grease duct system. Firefighters are looking into whether the restaurant and Mall management followed the proper cleaning schedule for the duct.An unattended wok containing oil sparked the blaze.

Here is a list of the stores that are still temporarily closed:

Makai Market Food Court:

Hibachi

Yummy Korean BBQ

Soba-ya

Panda Express

Sbarro

Mall Level 2 Merchants:

Papyrus

Bag ‘n Baggage

Mall Level 3 Merchants:

American Eagle

Aeropostale



Copyright 2011 Hawaii News Now. All rights reserved.

Wednesday, November 9, 2011

Why have on the job inspections of KEC(Kitchen Exhaust Cleanings)?

Looking up from the hood at one location, you can see
where the unscrupulous cleaning companies clean only
what can be seen.

But placing the camera around the corner we see different.

And looking into the first horizontal run, we can see this has not
been done in years. This job was just "Cleaned" 3 weeks
prior to these pictures.


Another restaurant in same community, you can see
the small area cleaned from above in the vertical riser
in the middle of the picture. The rest of this horizontal
plenum above a char broiler has not been cleaned in years
as you can see clearly. This job had just been "cleaned" 2 weeks
prior. The clean parts were still fairly clean with less than 5 microns
of grease buildup.


One of the communities in the midwest once had one of the top KEC inspection programs in the state only a few years ago. They eliminated the permit program and the on site inspection of the cleanings. At its height, all systems were cleaned to NFPA96 standards with no inaccessible areas and they had one of the best track records in the country. Now, only a few years later, there are vast areas not getting cleaned as the KEC vendors now are all trying to beat each other on pricing and are now skipping areas to reduce costs now that no one is looking any more. Most of the restaurants have no ideas that this is going on or maybe are simply accepting the risk similar to what the companies using National KEC vendors are doing. If one ever wondered if a program works and how fast things go downhill without someone watching, the picture here are proof of what the reality that even some of the companies that were passing inspection previously are now skipping almost everything past what can be seen from the hood. All of these picture are from the same city, different restaurants.

IKECA Meetings and fire inspections

Attendees at the AHJ training seminar.


Good to see everyone at the Milwaukee Technical Meetings. We have 40 Code officials (AHJ's) from Milwaukee, Madison, MN, and Canada attend the AHJ training seminar on Wednesday. I hope everyone learned something. Jeff Shadegg from the Inver Grove Heights Fire Department made a presentation on Friday about their grease exhaust inspection program. He has been doing this for over 20 years. Since he started the IGH program, they have eliminated grease exhaust fires!! With a low cost permit program and checking almost every single cleaning done right at the end of the jobs, the program has eliminated shortcut cleaning jobs along with the dangers and risks to the facilities. Jeff would be a good source for cities looking into their own program. Proper grease exhaust cleaning inspection programs can potentially save cities, restaurants, and insurance companies millions of dollars a year plus untold lives that are affected by the fires. John Lee, a Windsor, Canada Fire inspector also presented about their new program and they are finding the same things as all programs do at the start with vast areas not done to NFPA96 standards and the claims by the KEC companies that the duct are inaccessible. This claim is such a bogus line in my opinion and unacceptable. Proper UL listed access plates can easily be installed and the systems are not really inaccessible, the truth is the companies simply are not professionally evaluating the systems during their bid process and including and requiring proper access. My saying is simple. "There are no inaccessible areas, only areas people choose not to access." When you see "inaccessible areas cleaned" on a hood sticker, it is a possible warning that some or all areas were not cleaned and you still have a huge fire danger. I know this is standard on many canned hood stickers, but that statement needs to go away on a certification sticker. I think only systems completely cleaned should be certified!! That is my opinion and if followed, it will lead to a lot less confusion on what was actually cleaned or not. It also holds the cleaning companies and restaurants accountable. I tell all KEC companies that they should refuse to clean a job that will not allow them to install proper access and that proper access MUST be a precondition to taking on any job or bid.

Wednesday, October 5, 2011

Call for help from Competitor??

Looking up from the hood, the KEC company
"certified" this as clean

We look closer and see the areas you can see from below
do not look too bad and might have passed if the inspector
had not looked further up into the duct. We see only the
small part that they actually did get clean. It is almost
like they had someone spotting them to clean what can
visually be seen from below.


And looking up into the horizontal above the hood with
a camera on a monopod, this is what the rest of the
system actually looked like in this "Certified clean" system.



I got an interesting call from a KEC company owner cleaning an oriental concept with a longer horizontal duct run. The Fire Marshal had just failed the cleaning job and ordered it re-cleaned. The inspector had asked for pictures of the job, but the KEC company said he forgot, but he will certify that the system was indeed completely clean to NFPA96 standards. The inspector did not believe him for some reason and took pictures himself that I have posted above. The KEC company owner then asked how to get into the duct to clean it since we had a crew clean the system a couple years ago and the inspector had our pictures showing the same areas spotless. He also whined and complained on how hard these jobs are and how bad he underbid it. I told him there are access plates in the system that he should use and that he simply needs to get in there and get the job clean. He said the only access were above the hood and he sure wasn't going to "Crawl" up there!!??? Now one wonders how this company cleans systems that are not inspected with horizontal runs? Note: I made it to the access plate with ease and I am not a small person as those who know me can attest.
Don

What you really pay for from your Kitchen Exhaust Cleaner



This job has just been completed the previous week.....
The only part of the system that was actually cleaned
was this outside of the exhaust fan


Looking at the intake of the fan on the rear system,
we see it was not tipped
back


Looking up from the fryer hood, we see only about 4 "
were actually cleaned

And when we stick the camera up the stack to look inside
the horizontal we see that not only was it never done
but there is proper access at the end of the duct as we
can plainly see in the far end




I just had a manager bring up an interesting point on value of a KEC (Kitchen exhaust cleaning) job. We were looking at a job that was just completed by a KEC company. As you can see in the pictures, only about 4 inches were cleaned up from the hood above a fryer system and about a foot down from the roof for the same system with none of the actual ductwork getting done on the other system. The fan screws were never removed or the fan tipped back. He said he paid about $400 for this cleaning. With over 20 feet of linear feet of ductwork both vertically and horizontally, he figures he paid about $400 per foot give or take a few dollars. By figuring apples to apples on the cleaning, he said the cost of cleaning the entire system by this company would be over $8000.00 at the "inexpensive rate" he had. There are many national. regional, and local KEC programs with per store pricing that seem like a good price but...... They may be inexpensive per store, but there are many that are in the thousands of dollars per foot range. Many of these restaurants are really getting "taken to the cleaners" or more literally "Taken BY the cleaners". He pointed out, that is what he is really paying for the cheap company is the $400 per foot when in reality $20-$40 per foot(depending on duct run and accessibility) is more in line that the quality companies end up charging for doing the system correctly for his particular concept. You cannot use a per foot price for bids of course as all systems are different, but it is a good analogy on value and why you need to inspect the cleanings and be very careful during the bid process on what you are getting for your money. This concept is not a large grease producer but you can see what happens after a few years when the inexpensive company skips areas. This store is only 4 years old. The manager said that the worst part is that they thought their system was safe from fire all this past 4 years that they were paying for this work every 6 months. He was not only "hosed" by the cleaning company, but could have been "hosed" again with the fire department attempting to put a grease fire out.

Friday, September 9, 2011

Picture programs

Looking into a horizontal past what has
been getting cleaned previously, we see where the KEC
was avoiding cleaning and careful avoided taking
pictures of this area leaving a major fire hazard.
Without baseline pictures, the
inspector had no idea how bad of shape the system was
in or that the horizontal was even there.

Looking inside a gaylord hood just cleaned by
a well known National Vendor, the inspector never
received pictures of this area. This job has been sneaking
by for over a year.


Hi to all,
Jack and I are doing a picture program overview at the IKECA technical seminar to go over proven programs and technics. Even after 40 years of using pictures and video for job verifications, we are still learning, evolving, and improving almost daily ways to implement and use pictures for jobs. There are two primary uses for your pictures. One is to verify the job was done properly along with preexisting pictures of deficiencies found. I also like to have a couple of before pictures to show customers where their systems are in excellent shape as far as deficiencies go before the job starts. You always want everything to be extremely thorough and objective with a proper program. The other is for sales use to show the customers how good of a job you are actually doing. Of course from the sales perspective, the more buildup at the start, the better it looks when the system is spotless in the end. When I view inspection pictures however, I do not really like before pictures mixed in unless requested to view normal buildup in the system. What happens is that the pictures can become confusing. The more confusing pictures are, the more likely you are not seeing the actual overall condition of the system. I had several kitchen exhaust cleaners actually bragging to me that they breath on the lenses of the cameras to "Fog" the pictures up so their bosses and customers cannot see what they misses. I require fuzzy pictures to be retaken. All pictures other than the most simple straight up systems do need a picture description. This does not mean renaming the pictures as that can compromise security. I require the original camera numbers on the pictures and in order. A fast way for picture descriptions is to have a word file with generic names already listed that you can copy and paste from in your e-mail or attached PDF file that goes with the pictures and simply use what you need from the list and change the picture numbers to match your actual picture numbers. I also require a dated work order picture IN SEQUENCE. This is another good security measure to help avoid staff using fake or duplicated pictures. New technologies are now including GPS coordinates with the dates imbedded in the pictures which will lead to greater picture security. I highly recommend using a waterproof and shockproof digital camera for grease exhaust pictures. Standard digital camera simply do not hold up and are difficult to keep clean. You will end up with grease and moisture on the camera that will have to be removed. For longer systems, you may even need to use a video camera in addition to the digital camera. No matter what, you will need baseline pictures of the complete system to verify that future cleaning pictures are complete and actually of the same system. Even honest staff can mix up picture when doing several jobs a night. Adding the work order picture are we require helps separate jobs and keeps the confusion down. Remember that we are not in a perfect world and camera chips can and do go bad or pictures are accidentally erased. There are several good picture recovery programs out there, (I use KLIX),but they often re-date the pictures that are recovered. Without the embedded work order with the job and date, you might not have any idea which job is which. Finally, you need to actually view each and every single job. I just received pictures from a job with some colorful language written into the grease. The KEC owner was extremely embarrassed. I think they will be checking their pictures more closely before sending next time. I have viewed numerous web based programs and it is obvious not one is looking. The posted pictures are often very incomplete and many include pictures with vast areas of grease buildup. Maybe leaving grease in the system is acceptable to them, but it is NOT acceptable to NFPA96 standards nor to most AJH. (inspectors). I have just assisted going through several jobs in a current picture program for and inspector and it was appalling what was getting missed. We did find out that there are no baseline pictures built into the program so the inspector really had no idea what they were looking at. The unscrupulous KEC vendors(unfortunately that is almost all of the KEC vendors) know this and carefully avoid taking pictures of areas they do not clean. Remember, you really should take you own baseline pictures so you know exactly where the system goes and what the inside looks like. Clean duct picture are best as you can see spots, welds, other things in the metal to match up with the pictures that are sent to you. Finally, unless the pictures are obvious, you need a good picture description list so you know what you are looking at. This and a drawing if the system is complicated. Here is a typical list we use for one concept.

(Picture number-description)
1- Work order
2- Hood overview Showing all front hoods before
3- Hood overview Showing all rear hoods before
4- Up riser from Wok 1 hood before
5- Up riser from Wok 2 hood before
6- Up riser from Pantry hood before
7- Up riser from Prep hood before
8- Roof overview showing all fans and roof area around fans
9- Wok 1 Fan before
10- Wok 2 Fan before
11- Pantry Fan before
12- Prep Fan before
13- Wok 1 Fan bowl(outlet side) after
14- Wok 2 Fan bowl(outlet side) after
15- Pantry Fan bowl(outlet side) after
16- Prep Fan bowl(outlet side) after
17- Wok 1 Fan intake after
18- Wok 2 Fan intake after
19- Pantry Fan intake after
20- Prep Fan intake after
21- Back of Wok 1 fan blades after
22- Back of Wok 2 fan blades after
23- Back of Pantry fan blades after
24- Back of Prep fan blades after
25- Down Wok 1 vertical from roof after
26- Down Wok 2 vertical from roof after
27- Down Pantry vertical from roof after
28- Down Prep vertical from roof after
29- Roof overview after showing all fans and roof clean
30- Up riser from Wok 1 hood showing all 4 sides of duct including connection with
hood.
31- Up riser from Wok 2 hood showing all 4 sides of duct including connection with
hood.
32- Up riser from Pantry hood showing all 4 sides of duct including connection with
hood.
33- Up right riser from Prep hood showing all 4 sides of duct including connection
with hood.
34- Up left riser from Prep hood showing all 4 sides of duct including connection with
hood. (only one riser picture needed on systems with straight up verticals)
35- Inside of horizontal plenum for prep system from either side. (where applicable)
36- Wok 1 Hood filter trough (lower)
37- Wok 2 Hood filter trough (lower)
38- Pantry Hood filter trough (lower)
39- Prep Hood filter trough (lower)
40- Wok 1 Hood filter rail back side behind filters with bottom of riser
showing(Upper)
41- Wok 2 Hood filter rail back side behind filters with bottom of riser
showing(Upper)
42- Pantry Hood filter rail back side behind filters with bottom of riser
showing(Upper)
43- Prep Hood filter rail back side behind filters with bottom of riser showing(Upper)
44- Outside of Front hoods complete with stickers
45- Outside of Rear hood complete with sticker

Friday, May 6, 2011

Sneaky, cunning, and caught!!

The latest tale is one of a well know local KEC vendor with that was well thought of previous to this episode. So desperate for work were they they they lost their integrity completely. After bidding on a very large exhaust cleaning project in a large city downtown area, they were awarded the bid by underbidding everyone substantially. Upon doing the job, they were requested pictures proving the job was complete. As they had not really cleaned much of the system, the head of the company claimed "I am so sorry, we were not complete" when confronted with pictures from the FM showing the missed areas. They then completed the job and promised pictures of the completed project. An entire cleaning cycle went by before the pictures arrived. With the pictures unclear and obviously missing many areas, the FM re-inspected. Vast areas were again found not cleaned. The KEC vendor was warned that they faced possible legal action plus other actions if not complete to NFPA standards. The unscrupulous vendor stated- "Well it has been a few months, can't we get paid for the re-clean? Besides we were never told about some of the ductwork on the next floor up and my sales guy missed in when bidding the job so we need to charge extra for that." translation: "we blew the bid and shortcut the job, but we hope you are ignorant enough to pay us extra money for it!" Of course the extra would have made them the highest bid. They were told very firmly to re-clean (actually finish cleaning) the system to NFPA96 and IKECA standards as they agreed to do and prove it is clean. As they had lowered themselves to the lowest standards and knew how little time FM's have to follow up, they again re-cleaned the system and again waited another entire cleaning cycle before sending in the pictures which again were showing grease buildup and did not show any of the multistory vertical riser that was one of the areas the FM found quite a bit of old built up grease in the bottom few floors pus missed areas in the main duct lines again. Being sneaky and once again thinking if they wait until the FM cannot possibly prove if the job was properly cleaned or not, they once again waited months before sending pictures of the 3rd re-clean. Now the customer has been through at least 4-5 cycles without the system being cleaned and no way to prove much of it. FM's and managers need to know that this waiting game with pictures and job completion notifications is a trick by companies without integrity to try to slide by with as little work as possible. These type of companies want everything confusing so it is more difficult for the management of the grease exhaust vent system to determine exactly what is going on. Do not allow this, timely inspections are a must along with clear pictures and showing the entire system. If it is a longer system like the one in our tale, also have them send a list where each picture was taking from along with a drawing of the system to clearly show you area looking at everything. The moral of the story, in wasting everyone's time and leaving the store in danger, they not only did not get paid for the re-cleans, they will never again work for this chain. They were bidding out other work in the same city and you don't have to guess how easy a decision it was for the restaurant to not use them for the other service also. They should have simply done the job properly in the first place.
Don

Tuesday, April 26, 2011

IKECA Annual and Fall Meetings

Thanks to everyone who attended the IKECA Annual meeting in Naples Florida at the Hilton Hotel. It was sure hot down there especially going back to snow in MN afterwards. We all had a good time with a fabulous keynote speaker in Richard Flint. I highly recommend his books, video's and seminars. There was much work with the IEKCA Consensus Body meeting to review over 100 comments for the new IKECA C10 ANSI standard. The body worked overtime to complete their tasks and we had a good size crowd reviewing the process. I am glad to see members interested in the standard making process. There were a lot of good comments made and reviewed. I look forward to seeing everyone in Milwaukee for the fall seminars. Jack Grace and I are going to do a seminar on proper picture programs and I welcome all comments and requests on what you would like to see. We will show current programs and what we have seen both work and fail in the past. We will also show some new technologies. There will be many other seminars for staff of various levels.